
45
Developing an Action Plan
S
haring feedback—particularly corrective feed -
back—can be diffi cult, and many people
breathe a sigh of relief when that step is done.
But you’re not fi nished yet. For feedback to be truly ef-
fective, it has to be heard and implemented. The next
step of the process is planning how to move forward.
Specify next steps
For positive feedback, consider sharing the person’s
good work with others as an example or asking her to
train or coach her colleagues on an area she’s excelled
in. It’s easy to overlook such valuable opportunities
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