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As you interact with your colleagues, direct reports,
and others within your organization, are you sharing
feedback with them? Communicating in the right way
with others about their actions can reinforce positive
behavior and move them toward more productive
courses of action—outcomes that benefi t everyone.
This book walks you through the basics of giving ef-
fective, results-oriented feedback so that it can be-
come an integral part of how you work with others.
You’ll learn to:
• Recognize opportunities for giving feedback.
• Choose the best time and topics for discussion.
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