Delegating Work
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• You know you could quickly complete a task
an employee is struggling with. When you see
someone spinning his wheels trying to extract
information from the company knowledge base,
it can be hard not to jump in and take over.
But trust your staff member’s ability to get the
job done. Practice keeping silent. Give him a
chance to muddle through and fi gure it out.
Be available to provide support, but allow your
employee a chance to learn. Interceding could
cause frustration for you both—and cost you
the time you’d hoped to save.
With your concerns about delegating now in check,
you’re ready to prepare to delegate a project.
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