Giving E ective Feedback
32
a time that she will fi nd convenient, but with-
out undue delay. Arrange to hold the discus-
sion in private, particularly if the feedback is
corrective.
• Arrange to have note-taking and scheduling
tools at your disposal to record important points
during the meeting as they’re discussed. Having
a pen, paper, and your electronic calendar at the
ready shows that you intend to follow up.
A feedback recipient is much more likely to hear
what you have to say and learn from the experience if
she sees that you’re prepared. You’ll also be more re-
laxed as you communicate, and the recipient will feel
more confi dent in accepting your guidance.
Initiate the exchange
The fi rst few moments of any feedback session are
crucial. The ...