Delegating Work
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logical-thinking member of your staff, to research
how customers are using a high-profi t-margin elec-
trical component your company manufactures. His
objective would be to learn about possible new tele-
communications applications. In addition to being
familiar with the industry, Anil has mastered the
people skills necessary to mine the data and to com-
municate his fi ndings to engineering and marketing
managers. The more you consider Anil, the better you
feel about him as a candidate, yet you know there are
other variables you should take into account. Anil’s
availability is one: He’s expressed the desire to take on
this time-consuming project, but his existing work-
load is heavy. In addition, you’d need to provide him
with ...