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HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)
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HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)

by Harvard Business Review
May 2015
Beginner
1244 pages
13h 49m
English
Harvard Business Review Press
Content preview from HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)
Running Meetings
98
The group falls silent
Allow silence for a full minute. The group may
need time to refl ect on an idea or their own
reactions to an issue, so wait before giving
them a suggestion. While you may want them
to respond right away, consider that thought-
ful comments come from participants who take
time to organize and articulate their reactions.
Don’t be afraid of the silence.
Ask the group directly, “I notice that you’ve fallen
silent. Can someone say what’s happening here?”
Ask people if they would like you to clarify
something.
Ask them if you are unaware of a key point or
issue or if you have caused some confusion.
Think about whether your behavior might
be the problem. Ask yourself if you came on
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Publisher Resources

ISBN: 9781633690967