May 2015
Beginner
1244 pages
13h 49m
English
book
HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)
by Harvard Business Review
Content preview from HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)
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Giving E ective Feedback
18
Can the behavior be changed?
Before choosing to give feedback, you need to un-
derstand whether the problem your colleague or
direct report is facing is one that can be corrected.
Figure 1 illustrates which behaviors and attributes
tend to be easy to infl uence and which may be more
diffi cult.
Feedback has the greatest impact on the fi rst three
items in the fi gure. You might focus on helping others
with areas such as using a new database (job skills),
Easy to influence Difficult to influence
Job
skills
Time and
work
management
Knowledge Attitudes Habits Personality
traits
FIGURE
Infl uencing behavior: from easy to diffi cult
H6569.indb ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.