HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)

Index

125

fl exibility

in budgets, 58

delegation and, 64–65

in schedules, 47

fl ow charts, 51, 54–55, 57. See

also PERT charts

focus

in problem defi nition, 15

in progress tracking,

67–68

Gantt charts, 51, 52, 57. See

also bar charts

goals, 7

clarifying, 16–17

milestones and, 46, 48

realistic, 46, 48

setting, 13, 20–23

SMART, 21–22

of stakeholders, 15

team member involvement

in, 43

unrealistic stakeholder,

19–20

handoff preparation, 92–93

implementation phase, 3, 7,

63, 64–65

incentives, 81

kickoff meetings, 6, 43

learning, evaluation of,

93–94

milestones, 46, 48, 69

fl exibility in, 47

quality, 72

monitoring. See progress

tracking

motivation, 63, 81

objectives. See goals; scope

organizational skills, 5–6,

22

overhead, budget for, 59

people skills, 5–6, 82,

83–85

H6378.indb 125 ...