
13
Choosing When to
Give Feedback
P
roviding feedback is not merely a hoop to
jump through when the time for perfor-
mance reviews rolls around. It should be an
ongoing process woven into the fabric of everyday
work. That’s not to say that every behavior warrants
input or a response. Feedback is most likely to have
a positive, lasting effect when its focus is on behavior
that the recipient is able to change and its delivery is
well timed.
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