Giving E ective Feedback
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she may be encountering, and do what you can
to help remove them.
• Be explicit about any improvements that you’re
noticing. Offer praise and reinforcement to
bolster that progress.
• Be frank if you notice that progress has been
too slow or is not happening at all. Discuss spe-
cifi c options for getting the situation on track.
Feedback is not a cure-all for workplace ills. In
some cases, you may discover that the feedback re-
cipient just isn’t changing his behavior, even after
multiple feedback sessions. There are many reasons
why this may happen: The employee disagrees with
you, doesn’t understand the need for change, or just
doesn’t care. If a problem persists despite vigilant
and judicious follow-up, you may ha ...