HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)

Index

113

“8-18-1800” rule, 21–22

email, 47, 56–58

equipment, 27–28, 33

Evernote, 50

examples and samples

agenda, 18

follow-up checklist, 71–72

follow-up note, 68–69

preparation checklist,

38–40

expert role, 25

facilitator role, 23–24

feedback, 16, 70–71

encouraging from all par-

ticipants, 52–56

herd mentality in groups,

37–38

from virtual attendees,

53–54

fl ip charts, 94–95

focus, 48

confl ict and, 102

disruptions and, 95–96

length of meetings and,

13–14, 16–17

number of attendees and,

19–20

follow-up, 4–5, 63–72

checklist for, 71–72

notes, 63–69

“parking lot” of issues for, 51

gatekeeper role, 43

General Motors, 64

Google Docs, 50

ground rules, 46–47, 84–85,

95–96, 102

herd mentality, 37–38

holidays, 29

humor, 43, 57

interruptions, 46, 54, 94

introductions, 13, 44

introductor ...