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less anxiety-provoking for participants and more productive
for organizations? In this article, the author explains how ex-
ecutives can use purpose and scope to improve 360-degree
feedback.
Phoel, Cynthia Morrison. “Feedback That Works.” Harvard
Management Update, February 2009 (product #U0902A).
Most managers say they dislike giving feedback and don’t
feel it has the impact it should. Those on the receiving end say
they don’t get enough feedback they can actually use. This ar-
ticle distills the wisdom of management experts into specifi c
suggestions for creating positive and effective feedback ses-
sions with direct reports.
Related topic: Receiving feedback
DeLong, Thomas J. “Three Questions for Effective Feed-
back.” HBR.org, August ...