Software Architect's Handbook

Surveys

Surveys can be created and given to stakeholders to get information. Surveys should have a clear purpose. Rather than create a large survey that covers many topics, it may be more effective to create multiple surveys, each covering a portion of the business processes or software application. Some people will be averse to filling out extremely long surveys.

The questions in the survey should be well thought out, clear, and concise. Although surveys can have open-ended questions, typically the questions in a survey are closed-ended ones. This makes it easier for participants to provide answers, and, more importantly, the answers will be easier to analyze. If you do want to ask open-ended questions in a survey, keep in mind that it will ...