Software Architect's Handbook

Tips for effective listening

When you are listening to someone speak to you, face them and maintain eye contact. This will tell the speaker that you are engaged and it will help you to maintain focus. Be present and attentive to the speaker.

A common issue that prevents effective listening is when someone gets distracted and starts thinking about something else. A person might even start thinking about what they want to say next, which will make them miss part of the message. Try not to get distracted by other things, such as the speaker's appearance or another conversation that is going on near you.

Do not interrupt someone while they are speaking to you. Try to defer any judgment on what is being said and do not interrupt to impose your ...