August 2018
Beginner
594 pages
22h 33m
English
Your message should be complete. Completeness entails ensuring that your communication includes all of the information needed to understand and use it. To ensure completeness, ask yourself the five W questions (who, what, where, when, and why) and ensure that your message includes answers to any of the questions that are relevant.
If action needs to be taken or decisions need to be made related to the message you are communicating, providing a complete message will help to ensure that the right action and/or decision is made. Completeness saves time and reduces costs because extra effort is not needed to provide missing information or to correct decisions that have already been made based on incomplete information.
If someone ...