Software Architect's Handbook

Listening skills

Listening skills are a crucial part of having communication skills. Listening is the ability to receive and understand what someone is saying to you. It allows you to receive a message from someone and be able to comprehend it. To be an effective communicator, you must also have an ability and willingness to listen. Communication does not just go in one direction but rather flows in both.

Software architects need to listen so that they can learn, understand, and obtain information. If you do not have adequate listening skills, having effective communication is difficult. A message can be lost or misunderstood by a recipient who is not listening.