January 2026
Intermediate to advanced
776 pages
29h 22m
English
The aim of this chapter is to review the skills required by people professionals in promoting digital transformation within organizations. It is set out under the following headings:
Digital people management defined
Digital transformation
The skills required
Digital people management is the use of digital technologies in the form of web-based applications including human resource information systems, cloud technologies, and technologies such as artificial intelligence (AI), social media and smartphones. It involves converting information from a physical form into a digital one (digitization) and using that to facilitate business and people management processes (digitalization). ...
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