January 2026
Intermediate to advanced
776 pages
29h 22m
English
The aim of this chapter is to describe the approach to be adopted when designing systems of work. It is set out under the following headings:
Work design defined
Work design – a short history
Work system design
Approaches to work system design
The role of HR in work design
Work design is concerned with developing the systems of work carried out in the organization – the processes, practices and technology used to get things done by people. Work design is closely associated with job design in that the latter is conducted within the context of the system of work.
Work design began with the concept of the division of labour originated by Adam Smith (1776) ...
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