January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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13 The role of the HR function
Chapter objectives
The aim of this chapter is to describe how the HR function carries out its role of providing people management advice and services. It is set out under the following headings:
The basic role of the HR function
HR function activities
The HR operating model
Conducting an HR operating model review
Evaluating the HR function
Outsourcing HR work
The basic role of the HR function
The HR or people management function is concerned with the employment, management, development and performance of people in organizations. The role of HR was defined by the World Economic Forum (2019: 1) as being to:
determine business outcomes through innovation, creativity, stability and agility of talent;
drive the ...
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