The aim of this chapter is to review the major trends taking place in HRM. It is set out under the following headings:
The major trends
New HRM operating models
The skills revolution
Digital transformation
AI agents
Enhancing the employee experience
The major trends
The major trends in HRM are illustrated in Figure 90.1.
FIGURE90.1 Major trends in HRM
New HRM operating models
As described in Chapter 13 new HRM operating models are increasingly being introduced and this will continue to be a major trend. They recognize that organizations are increasingly operating more fluidly with less rigid boundaries ...
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