January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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88 Innovation skills
Chapter objectives
The aim of this chapter is to summarize what HR professionals need to do in the shape of the following 10 behaviours when they are taking on the important and necessary role of innovator.
The 10 innovation behaviours and skills
Adopt a forward-thinking mind-set.
Challenge the status quo, ask ‘Is there a better way?’
Be pragmatic in the choice and design of innovations. There is rarely one solution.
Use agile methodologies: plan, design, develop, test, deploy, review.
Work with other functions such as marketing, operations and IT to design innovative solutions that align with business goals.
Set up innovation communities of experts from different functions to explore the scope for innovation in specific ...
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