January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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57 The practice of industrial relations
Chapter objectives
The aim of this chapter is to describe the formal and informal practices of industrial relations defined as the conduct of relationships between managements and trade unions involving collective agreements, collective bargaining, disputes resolution and dealing with issues concerning the employment relationship and the working environment. The chapter is set out under the following headings:
The nature of industrial relations
Trade unions
Collective bargaining
Collective agreements
Dispute resolution
Informal industrial relations
The nature of industrial relations
As David Guest (2024: 327) pointed out: ‘The theoretical underpinning of industrial relations is grounded in a pluralist ...
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