January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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46 Organizational learning
Chapter objectives
The aim of this chapter is to explain how learning takes place at organizational as well as individual levels. Reference is made to the notion of the learning organization which at first sight looks the same as organizational learning. But they are not. The chapter is set out under the following headings:
Organizational learning defined
The purpose of organizational learning
The process of organizational learning
Single- and double-loop learning
Developing organizational learning
The learning organization
Organizational learning defined
It was suggested by Tsang (1997: 75) that: ‘It is commonly agreed that the concept of organizational learning is complex and multidimensional.’ It has been defined ...
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