January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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19 Artificial intelligence and HRM
Chapter objectives
The aim of this chapter is to describe the impact of artificial intelligence (AI) on human resource management. It is set out under the following headings:
Artificial intelligence defined
Generations of AI
AI agents
The components of AI
Uses of artificial intelligence
AI concerns
Introducing AI
Artificial intelligence defined
Artificial intelligence (AI) is the use of computers to engage in human-like thought processes. It gets things done through what has been learned. AI systems function without being programmed. AI is essentially about prediction. It works by using machine learning (ML); feeding or enabling a computer a vast amount of data and encouraging it to use neural networks ...
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