January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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33 Employee engagement
Chapter objectives
The aim of this chapter is to explain the concept of engagement and assess its significance as a guide to managing people. It is set out under the following headings:
The meaning of employee engagement
The theory of engagement
The components of employee engagement
Drivers of employee engagement
Outcomes of engagement
Burnout
Measuring engagement
Enhancing job engagement
Enhancing organizational engagement
Engagement strategy
Critical evaluation of the concept of employee engagement
The meaning of employee engagement
The notion of engagement was first proposed by Kahn (1990: 694) in his seminal article in the Academy of Management Journal. He defined it as ‘the harnessing of organization members’ ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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