January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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PART VIII Factors affecting the behaviour of people at work
PART VIII CONTENTS
Introduction
A preoccupation shared by all those involved in managing people is how to get the best out of them. ‘The best’ may be difficult to define. It could be high performance. Or it could be discretionary behaviour (the choice made by people to exercise additional effort, care, innovation and productive behaviour in their jobs). This could mean doing more than is contracted for so that the words ‘it’s not in my job description’ or ‘this is above my pay grade’ are seldom if ever heard. It could be cooperating fully with managers and colleagues or showing loyalty to the organization. It could be any combination ...
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