January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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58 Employee voice
Chapter objectives
The aim of this chapter is to describe how employee voice, also known as employee involvement, plays an important part in creating and maintaining a cooperative and productive employee relations climate. It is set out under the following headings:
Employee voice defined
The case for employee voice
Collective voice
Individual voice
Employee voice strategy
Employee voice defined
Employee voice is the say employees have in matters of concern to them in their organization. As defined by Dromey (2015: 1) it is: ‘The ability of employees to express their views, opinions, concerns and suggestions, and for these to influence decisions at work.’ Dundon et al (2017: 121) defined employee voice as ‘a means by which ...
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