January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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59 Employee communications
Chapter objectives
The aim of this chapter is to describe the process of communications between management and employees and vice versa against the background of the insights provided by signalling theory. The chapter is set out under the following headings:
The nature of communications
Signalling theory
The importance of communications
Barriers to communication
What should be communicated
Approach to communications
Employee communication strategy
The nature of communications
Employee communication processes and systems are used by managements to inform employees on matters that concern them and to persuade employees to accept a management initiative or request. They can also give employees a voice to provide for ...
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