January 2026
Intermediate to advanced
776 pages
29h 22m
English
book
Armstrong's Handbook of Human Resource Management Practice, 17th Edition
by Michael Armstrong, Stephen Taylor
Content preview from Armstrong's Handbook of Human Resource Management Practice, 17th Edition
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53 Managing reward for special groups
Chapter objectives
The aim of this chapter is to describe the special reward arrangements organizations make for three types of employees whose circumstances and requirements mean that they need to be treated differently to other workers. These groups are chief executive officers and directors, sales and customer service staff and front-line workers. The chapter is set out under the following headings:
Chief executive officers
Rewarding sales staff
Rewarding customer service staff
Paying front-line workers
Chief executive officers
CEOs in the UK FTSE 100 companies are well rewarded. They are some of the highest paid in the world, although still well below levels in the US. The main elements of the remuneration ...
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