June 2025
Intermediate
232 pages
4h 10m
Japanese
Content preview from つかみ大全 仕事で成果を出し続ける人の思考と一生ものの「伝え方」の技術
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ここで注意したいのが、「断る選択肢をなくす」と「断ることがで
きない」は似て非なるものという点です。
相手の幸せを願うなら、実際に行動してもらわなければなりませ
ん。だからこそ、私たちは一生懸命に「Yes」をうながしているので
す。
しかしながら、追い詰めて無理に買わせるようなことは絶対にし
てはいけません。相手は「断る権利」を持っています。
これまでお伝えしたスキルを使いつつ、最後に「ご意向と合わな
ければ、お断りいただいて構いません」という言葉を添えて、たと
え断られたとしても、相手の意思を尊重しましょう。
ここで押し売りをしたところで、リピート購入や紹介は決して生
まれません。なぜなら、どんな内容だったかは忘れても、どんな感
情だったかは忘れないからです。
大切なのは選択肢を与えることであって、選ぶのは相手自身です。
熾烈な戦国時代を生き抜いた中国の賢人老子は、処世の知恵とし
て以下の言葉を残しています。この考え方は 2,500 年が経った現代
にも通用し、人類の教訓とも言うべき普遍性を持っています。
「川や海が数知れぬ渓流の注ぐところとなるのは、身を低きに置く
からである。そのゆえに、川や海はもろもろの渓流に君臨すること
ができる。同様に、賢者は、人の上に立たんと欲すれば、人の下に
身を置き、人の前に立たんと欲すれば、人の後ろに身を置く。かく
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.