CCBA® and CBAP® Certifications Study Guide

Element 1: Solution performance versus desired value

This element involves the business analyst working with the stakeholders to collect measurements that were previously identified in relation to the value that the organization desires from the solution.

It is important to understand that while a solution might be performing very well, such as an efficient online transaction processing system, the business value that it brings could still be fairly minimal. On the other hand, a lower-performing or less efficient system can potentially contribute more value to the business and would be considered to be more valuable as a solution. It might, therefore, make more business sense to simply aim to improve this core system's performance to continue ...