May 2020
Intermediate to advanced
542 pages
18h 28m
English
Content preview from CCBA® and CBAP® Certifications Study Guide
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Element 1: Understand stakeholder roles
It is the responsibility of the business analyst to understand who holds the decision-making power to approve a change. The business analyst should also be aware of whom to inform or consult with regard to a requirement. It is important for the business analyst to consider that there may only be a small number of stakeholders who have the authority to approve or reject requirements or changes to requirements, but many stakeholders will have some level of influence and input into these approval decisions.
Let us consider the following example to elaborate on stakeholder roles:
A vehicle dealership is required to implement a time clocking system for their workshop staff members.
The following stakeholders ...
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