CCBA® and CBAP® Certifications Study Guide

Element 3: Impact assessment

Now that the business analyst identified some problem areas in relation to the solution, it is important to review the impact that these problems have on the wider organization or the ability for the solution to deliver its potential business value.

As with most impact assessments, this is about understanding the severity of the problem, as well as the probability of the problem reoccurring, the impact it may have on the business operations, and also the capacity of the business to absorb the impact overall.

The business analyst will also then identify which of the problems needs to be resolved, which problems can be mitigated through other activities or perhaps workarounds, and which problems can be lived with ...