May 2020
Intermediate to advanced
542 pages
18h 28m
English
Content preview from CCBA® and CBAP® Certifications Study Guide
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Change
This core concept refers to how change is managed when proposed changes to requirements and designs are evaluated during an initiative.
Let's look at an example to bring this concept of change to life:
One of the stakeholders in the Customer Services area approaches you as the business analyst to mention to you that he has changed what he wants in terms of the way that customers request a review of their electricity supply charges. He now wants the customer to be able to complete the full request online via the Customer Portal instead of only initiating the request online as per the documented requirements. In response to this, you tell the stakeholder that there is a formal process for requesting changes to approved requirements such ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.