CCBA® and CBAP® Certifications Study Guide

Key things to know when using this technique

Business rules and policies govern the day-to-day operation of an organization at different levels of the organization. These policies and rules also play a key role in business decision-making.

There is a difference between business rules and business policies.

Business policies are a general directive that an overall organization or business unit has to adhere too. They control, influence, and regulate the activities of the organization and its people. Business rules are different from business policies in that they are specific, testable directives that play the role of criteria for making decisions, guiding judgments, and guiding behavior.

There are two types of business rules, which are as ...