CCBA® and CBAP® Certifications Study Guide

Element 2: Select elicitation techniques

It is important to realize that with any elicitation activity, it is very likely that the business analyst will apply multiple elicitation techniques. It often depends on factors such as the constraints that might exist around cost and time, what information is available to the business analyst, the culture of the organization, and of course the planned ideal outcomes of the elicitation sessions themselves. It is also key for the business analyst to consider factors such as the needs of the stakeholders who are involved, their availability, and their geographical location.

Another aspect of being effective in preparation for the elicitation activities is to research and understand which elicitation ...