CCBA® and CBAP® Certifications Study Guide

Element 1: Guide elicitation activity

During the elicitation session, it is important for the business analyst to understand the proposed representations of business analysis information (prepared during the preparation task) so that the elicitation session can be guided toward the anticipated results for the session at the relevant level of detail.

To help guide and facilitate these planned outcomes/results, business analysts consider the following:

• The elicitation activity goals and agenda.
• The scope of the change (and of the session).
• What forms of output the activity will generate.
• What other representations, the activity results will support.
• How the output fits into what is already known.
• Who provides the information?
• Who will use ...