May 2020
Intermediate to advanced
542 pages
18h 28m
English
Content preview from CCBA® and CBAP® Certifications Study Guide
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Element 3: Set up logistics
A key step in preparing for elicitation is to ensure that the logistics of the session or series of sessions are well planned for by considering the following key aspects:
- The goals of the session.
- Who are the participants and what are their roles?
- Scheduled resources including people, rooms, and tools such as flip charts.
- Locations and communication channels.
- Techniques that will be used.
- Languages used by the stakeholders specifically being prepared to understand subject matter terminology and key abbreviations.
Remember that for a formal elicitation activity, the business analyst should prepare and share an agenda with all the elicitation participants well in advance of the session.
When you prepare for the ...
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