May 2020
Intermediate to advanced
542 pages
18h 28m
English
Content preview from CCBA® and CBAP® Certifications Study Guide
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When should you apply this technique?
This technique is used in a few different business analysis tasks in some knowledge areas in the BABOK® v3 guide. These tasks include the following:
|
Task |
The reason this technique is used |
|
Conduct elicitation |
To source business analysis information (such as process-, system-, product-, or service-related information) and to determine what customers want by looking at what competitors provide |
|
Analyze the current state |
To understand where the opportunities for improvement may be |
|
Define the future state |
To assist stakeholders in making decisions about future state business goals |
|
Define the change strategy |
To help decide which change strategy is the most appropriate for a particular ... |
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