CCBA® and CBAP® Certifications Study Guide

Element 1: Understand the scope of elicitation

There are a number of different aspects that the business analyst should consider when preparing for the elicitation session. Considering these aspects will assist the business analyst in understanding what type of business analysis information will be discovered during the elicitation and will also assist in the process of deciding which elicitation techniques to apply.

The most important aspects to consider include the following:

• The business domain
• Overall culture and environment
• Stakeholder locations
• Stakeholders who are involved and their group dynamics
• Expected outputs the elicitation activities will contribute to
• Skills of the business analysis practitioner
• Other elicitation activities ...