May 2020
Intermediate to advanced
542 pages
18h 28m
English
Content preview from CCBA® and CBAP® Certifications Study Guide
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Element 4: Operational assessment
Why is an operational assessment performed?
Firstly, an operational assessment is about considering whether the organization is able to adapt to or use a solution effectively. This is done by identifying the relevant tools and procedures within the organization that will potentially benefit from the solution and ensuring that the appropriate assets are in place to support it.
When an operational assessment is being conducted, the business analyst should consider the following:
- Policies and procedures
- Capabilities and processes that enable other capabilities
- Skill and training needs
- Human resources practices
- Risk tolerance and management approaches
- Tools and technology that support a solution
As a result ...
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