CCBA® and CBAP® Certifications Study Guide

Element 5: Prepare stakeholders

There may be a need for the business analyst to explain to the business stakeholders how an elicitation activity works prior to conducting the session. It may also be required by the business analyst that stakeholders prepare specific information for the elicitation session itself.

A good practice is to ensure that the stakeholders clearly understand the purpose of the planned elicitation session and what the benefits are. This will help ensure that all stakeholders attend and come with a motivated attitude to participate actively. When stakeholders understand the goals and expectations well before the elicitation session, the session will have a much better chance of yielding high-quality requirements, so ...