May 2020
Intermediate to advanced
542 pages
18h 28m
English
This element is about assessing the solution components from the perspective of efficiency and identifying which parts of the solution are dependent on each other and which of those parts are the least effective. Once the business analyst understands these dependencies and inefficiencies, it is possible to determine which parts of the solution are responsible for limiting a solution's ability to realize its fullest potential business value.
Let's consider a real-world scenario to explore this concept further:
A new workflow is implemented to improve customer communications; however, when the performance is measured, it is found that the new end-to-end workflow process now takes ...
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