CCBA® and CBAP® Certifications Study Guide

Element 1: Enterprise culture assessment

When the business analyst performs an enterprise culture assessment, they try to gain a level of understanding of what makes an enterprise ‘tick’, as it were. The business analyst needs to understand hat the deeply rooted beliefs, values, and norms that are shared between the members of the organization. This is important because often the culture of an organization will directly impact the actions they take.

A business analyst will perform a cultural assessment so that they can do the following:

• Identify whether stakeholders have an appreciation for why a solution exists within the organization
• Work out whether the stakeholders see the solution as a beneficial change that brings potential or actual ...