
e-Franchising 519
FRANCHISING AND THE INTERNET
The Internet provides numerous possibilities for franchising to approach
the market as well as the customer. One of the advantages of using elec-
tronic communication is that it can be used as frequently as possible. It is
evident that the use of the Internet is more frequent than non-electronic com-
munication. The Internet offers the affi liating enterprise (franchisor) many
possibilities for approaching the intermediary (franchisee) and the end user
(consumer), such as by providing information on operations, sales, pro-
curement, training; by developing relationships; by making purchases and
accepting ...