
Franchisor–Franchisee Relationships 279
Financial capability of the franchisees should not be the only criterion.
Franchising is a long-term relationship, and the acceptance of unqualifi ed
franchisees has repercussions that will last for a long time. Poor perfor-
mance of a problem franchisee affects the performance of other well-qual-
ifi ed and hardworking franchisees and, fi nally, the entire franchise system.
Problem: Franchisor tries to expand too quickly and the system cannot
handle the strain.
Cause(s): Franchisor’s expansion plans are unrealistic.
Solution(s): Franchisor should reevaluate the expansion plan. The advi-
sory staff should also ...