
318 Restaurant Franchising
LAYOUT AND PHYSICAL FACILITIES
A major aspect of the entire business-format franchise is the layout and
physical facilities of the restaurant. The general functions of a restaurant
operation are receiving, storage, preparation, service, and sanitation. These
functions may be broken down into subfunctions. The fundamental criterion
in planning a restaurant operation is to understand and visualize each and
every function within that facility. Each function is carried out by performing
several tasks, and each one of these tasks should be considered. The next step
is to arrange the facilities for these tasks in a way that ...