
534 Restaurant Franchising
Entertainment-
while-u-wait
Restaurants can provide games, particularly for kids,
while customers wait for their food. This will keep
kids busy and encourages repeat visits. Other items
of entertainment, news, sports, etc., can also be
provided, even on the customers’ tables while they wait
for their order or during special events.
Customer
Profiling
Computers can be very helpful in collecting
information about consumer food preferences, seating
preferences, and other details. Other information
related to their zip codes, method of payments, and
other preferences can be easily stored and used for
marketing purposes. ...