
Franchise Application and Franchise Package 171
n Utilities control
n Fire protection
n Pest control
n Garbage disposal
n Parking and drive-in maintenance
n Electrical, mechanical, construction, and plumbing
n Heating, ventilation, and air-conditioning
n Alarms, locks, and security
n Music control
n Repairs and maintenance
n Computer problems and control
The above-mentioned topics can be included in a typical operations man-
ual for a restaurant and modifi ed based on the products and services offered.
The manual is an essential component of the services provided by the fran-
chisor. Franchisees consider the manual a refl ection of the services provided ...