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Selling Today: Partnering to Create Value, 14/e
book

Selling Today: Partnering to Create Value, 14/e

by Gerald L. Manning, Michael Ahearne, Barry L. Reece
January 2017
Beginner
480 pages
27h 32m
English
Pearson
Content preview from Selling Today: Partnering to Create Value, 14/e

Reviewing Key Concepts

Discuss how communication style influences the relationship process in sales

Many sales are lost because salespeople fail to communicate effectively with the prospect. Communication style bias contributes to this problem. Every salesperson who is willing to develop style sensitivity and engage in appropriate style flexing can minimize one of the most common barriers to success in selling.

Identify the two major dimensions of the communication style model

The communication style model is based on two continuums that assess two major aspects of human behavior: dominance and sociability. By combining them as horizontal and vertical continuums, we create quadrants that define four styles of communication. We have called these ...

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Publisher Resources

ISBN: 9780134477404